1. Information We Collect

1.1. Personal Information: When you register for our services, we collect personal information such as your name, contact details, farm location, and payment information.

1.2. Agricultural Data: Our drone services collect data about your agricultural land, including but not limited to crop health indicators, pest presence, soil conditions, and other relevant agricultural metrics.

1.3. Usage Information: We collect information about how you interact with our services, including USSD service usage, website visits, and communication preferences.

2. How We Use Your Information

2.1. Service Provision: We use your information to provide and improve our drone monitoring and agricultural advisory services.

2.2. Communication: We may contact you regarding service updates, scheduled drone flights, agricultural alerts, and relevant farming tips.

2.3. Research and Development: We use anonymized, aggregated data to improve our services, develop new features, and advance agricultural monitoring technologies.

2.4. Legal Compliance: We may use and disclose information as required by law or when we believe it's necessary to protect our rights, safety, or property.

3. Data Security

3.1. We implement appropriate technical and organizational measures to protect your personal information and agricultural data.

3.2. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

3.3. Access to your data is restricted to authorized personnel who need it to provide services to you.

4. Data Sharing

4.1. Service Providers: We may share information with third-party service providers who assist us in operating our services, conducting business, or servicing you.

4.2. Agricultural Partners: With your consent, we may share anonymized agricultural data with research institutions, agricultural extension services, or other partners to improve farming practices.

4.3. Legal Requirements: We may disclose information when required by law or in response to valid requests by public authorities.

4.4. We do not sell your personal information to third parties.

5. Your Rights

5.1. You have the right to access, correct, or delete your personal information.

5.2. You may opt out of receiving marketing communications while continuing to receive service-related notifications.

5.3. You may request information about how your data is being used and with whom it has been shared.

6. Drone Imagery and Privacy

6.1. Our drone operations focus on agricultural monitoring using specialized sensors that primarily detect plant health rather than capturing detailed images of people or private structures.

6.2. We follow strict protocols to minimize the collection of non-agricultural data during drone operations.

6.3. Any incidental capture of non-agricultural imagery is promptly deleted unless required for legal compliance.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@dronekare.com or through our USSD service.

Last updated: April 4, 2025